Product novelty 28. April 2025

With the new web portal application for CASQ-it, you can integrate suppliers and customers directly into your complaints processes - securely, efficiently and transparently. External business partners can use a role-based web interface to report errors, process complaints and track their processing status in real time.

- Supplier portal with processing function - process complaints directly and digitally
- Customer portal for reporting & tracking errors - incl. automatic notifications
- Central user administration & assignment of rights - role-based and security-compliant
- Customizable in corporate design - for seamless integration into your system landscape
- Efficient integration of external partners - without media disruptions or separate tools

The application is based on the CASQ-it WebUI and makes collaboration with business partners faster, more transparent and compliant with standards. This makes complaints management the connecting element of your supplier and customer relationships - digital, traceable and standardized.


Experience the new business partner integration live at Control 2025 - Hall 05, Stand 5507!